Shipping & Returns
Thanks for shopping small! Every order from Jessie Husband Designs is carefully prepared and packaged to help make sure your artwork arrives safely. Here's everything you need to know about shipping, returns, and exchanges.
Processing Times
Most art prints are printed and prepared in my home studio in Ardmore, Pennsylvania.
-
Unframed Art Prints: 1–2 business days
-
Framed Art Prints: 3–4 business days
-
Puzzles, Beach Towels & Other Products: 3–5 business days
Processing times do not include shipping transit time. During busy seasons and holidays, orders may take a little longer.
Shipping & Delivery
Shipping costs are calculated at checkout based on the items in your order.
Available shipping options and estimated delivery times, when provided, are displayed during checkout.
Once your order ships, you'll receive a shipping confirmation email with tracking information when available.
Please double-check your shipping address before placing your order. If you notice a mistake, contact me as soon as possible so I can try to correct it before your order ships.
Packaging
Your artwork is packaged with care!
-
8×10 prints: Shipped flat with protective packaging.
-
Larger unframed prints: Carefully rolled and packaged in protective shipping tubes.
-
Framed prints: Securely boxed for shipping.
Returns & Exchanges
I gladly accept returns and exchanges on all items except custom items.
If something isn't quite right, please contact me so I can help!
Return & Exchange Guidelines
-
Contact me within: 7 days of delivery.
-
Ship items back within: 30 days of delivery.
-
Items must be unused, in the same condition in which they were received, and in their original packaging.
-
Customers are responsible for paying return shipping costs.
Custom Orders
Custom and personalized items are not eligible for standard returns or exchanges.
How to Return an Item
Please contact me within 7 days of receiving your order to arrange a return or exchange.
Ship your item within 30 days of delivery to:
Jessie Husband Designs
2907 Rising Sun Rd.
Ardmore, PA 19003
Please package your item carefully to help prevent damage during return shipping.
For items valued over $75, I recommend using a trackable shipping service or purchasing shipping insurance. I cannot guarantee receipt of returned packages.
Refunds
Once your returned item is received and inspected, your refund will be processed and credited to your original payment method.
The time it takes for your refund to appear may depend on your bank or payment provider.
Exchanges
I gladly accept exchanges on eligible non-custom items.
Please contact me within 7 days of delivery and ship your item back within 30 days of delivery.
Delivery times for exchanged items may vary depending on your location.
Questions?
Have questions about an order, shipping, framing, or returns? Please reach out through the Contact page at jessiehusband.com.
I'm always happy to help, and I appreciate you supporting my small art business!